Frequently Asked Questions
Please note that the Forensic Mental Health program sends out additional information to commencing as well as re-enrolling students that will help you get started and ensure your study continues as smoothly as possible.
- How do I enrol once I have accepted my offer?
- Enrolment procedures for CONTINUING students
- What if I want to take leave from my studies?
- What do I do once I get to the myUNSW screen?
- When do I enrol?
- How do I change my enrolment?
- When can I discontinue a course?
- When do I get my fee statement and my student card?
- Viewing your academic statement
- Viewing your financial statement
- UNIPASS and student email
- Textbooks and Course notes
- How do I enrol in a cross-institutional course?
- How do I enrol in an individual course without applying for a whole degree at UNSW?
- How do I obtain a credit transfer?
1. How do I enrol once I have accepted my offer?
At UNSW, students enrol and re-enrol online using the web-based student system, myUNSW
. The myUNSW Web Enrolment Guide
includes step by step instructions. myUNSW is also a key source of information about UNSW services, policies and procedures.
The Admissions Office will send out details about the enrolment process to new students prior to the start of the academic session. The Program Manager will email information about orientation and timetables to both new and re-enrolling students prior to the commencement of each academic session.
2. Enrolment procedures for CONTINUING students
Re-enrolling students and students returning from course leave: The myUNSW
site provides important information about enrolment and online services at UNSW and is also where you can login to re-enrol.
3. What if I want to take leave from my studies?
If you intend to take leave for a session or two, you must contact your program administrator
to obtain permission from the School before the census date for each session, i.e. Session 1 - 31 March; Session 2 - 31 August. Within your request please include your name, student number, postal address, program of study, and how many sessions of leave you wish to take. NOTE: you will not be able to drop your total enrolment yourself online.
4. What do I do once I get to the myUNSW screen?
myUNSW is regularly updated and instructions and ' How to.." steps for all functions are provided on the myUNSW site
5. When do I enrol?
The dates for online enrolment are displayed at myUNSW
. There are several important dates to keep in mind when enrolling:
- Census date - last day to drop courses without academic penalty and without being liable for fees.
- S1 Census date: 31 March
- S2 Census date: 31 August
- End of Week 8 of each session - last day to drop course(s) without academic penalty but still liable for fees.
6. How do I change my enrolment?
Once you have enrolled you can add courses to your enrolment online until the end of Week 2 of each semester. You can drop courses from your enrolment until the session census date. Variation of enrolment is governed by the same rules as discontinuation of enrolment and due dates must be observed.
7. When can I discontinue a course?
The last date to discontinue a course without failure is the census date in each session. You can still discontinue courses on NSS online until the end of Week 8. Until this time you will not be penalised academically for a withdrawal, however you are still held liable for fees
for the course. If your discontinuation is the result of special circumstances you may wish to apply for reimbursement of charges for the course. In this case you should be able to show that:
- the special circumstances could not have been foreseen
- the circumstances are of such severity that you will be unable to continue the course and
- you can supply documentation to confirm the special circumstances
8. When do I get my fee statement and my student card?
- It is each student's responsibility to verify their individual Fee/HECS/Fee-Help Liability with UNSW via their online statement and to ensure that payment is made by the relevant due date. Please be aware that UNSW due dates and Census Dates still apply, the details are on the online Statement.
- UNSW does not notify students of their student liability via a printed fee statement (Statement of Student Debt / Notice of Liability).
- Students must access their Statement of Student Debt via myUNSW after logging in.
- Your full fee statement for the current semester will be shown. It is important to check that your fee and payment details are correct. If there are any errors please contact Student Centre or the Student Financials staff within 14 days of the date on the online statement. Payment instructions are available after viewing your online fee statement. You will have access to make payments via three options:
Please follow the relevant instructions for your preferred option carefully.
- In person at any Australia Post office
- Over the phone using BPay
- On the Internet via ANZ E Gate
- Online fee statements will be refreshed three times per week to reflect any changes and will be available from:
- approximately 3 weeks prior to commencement for S1 and S2
- Once you have enrolled please visit FM Assist in Level 2, Mathews Building on campus to pick up a new student card. Student cards must be renewed each calendar year. This card is used as proof of identification, to borrow books and for applicable student discounts.
9. Viewing your academic statement
When you are logged in to myUNSW
you can view your academic statement which lists all courses that you have enrolled in since commencing the program and results.
10. Viewing your financial statement
When you are logged in to myUNSW
you will be able to view your financial statement which lists fees incurred and payments made for the session.
Please note: The financial summary updates three times a week so changes to your enrolment will not be reflected immediately.
11. UNIPASS and student email.
- All students will be required to obtain a UNIPASS password to access myUNSW. This allows students to view results, check financial statements, re-enrol each session and update their contact details. The UNIPASS also enables students to access their student email account which is allocated on enrolment.
- All enrolled students are allocated a student email account. Important information is sent to student email accounts, in particular details about fees, enrolment and results. To access your account go to the unimail website and logon in using your username ie - 'z' followed by your student number and your password ie your unipass.
- Please note that if you are not using your student email account currently, it is important to arrange for your student account to forward to the account of your choice. This is called setting your 'mail destination.' In order to set your mail destination, simply visit https://wombos.unsw.edu.au/diy click on do it yourself pages. You will be prompted with a login window. Type in your username (zstudent number) and UniPass. Click on “more information/change delivery location". You may then alter the address to which your email is delivered.
12. Textbooks and Course notes
Complete sets of course folders including outline, course notes and readings for each course in the Forensic Mental Health (MFMH, GradDipFMH, GradCertFMH) programs will be available from two weeks prior to your first meeting of the course.
13. How do I enrol in a cross-institutional course at another university?
- This means applying to enrol in individual courses at another institution, and requesting credit towards your degree in FMH.
- To enrol in a cross institutional course you will need to contact the relevant institution for information about their course offerings, cross-institional application procedures, deadlines, fees and also obtain approval from the relevant academic department.
- You will also need to obtain approval from the FMH Academic Coordinator by providing a course description including the credit value of the course, an outline of the assessment required and details about the degree program of which the course is a part. Please forward this information to your program administrator at UNSW who will contact you regarding the outcome of your request.
- On completion of your cross-institutional study, please provide a copy of your result notice to your program administrator so that the credit can be noted on your academic record at UNSW.
- Note that you may be liable for tuition fees at the other institution even though you may eligible for HECS-Help or FEE-Help contributions at UNSW.
14. How do I enrol in an individual course without applying for a whole degree at UNSW?
- This type of enrolment is called non-award enrolment. There are two types of non-award enrolment:
- Voluntary enrolment - This means applying to enrol in individual courses without applying for a whole degree.
- Cross-institutional enrolment - This means applying to enrol in individual courses in FMH and requesting credit towards a degree that you are enrolled in at another institution.
- It is important to ensure that you have approval from your home institution and from UNSW. UNSW application forms and information for applicants are available on the UNSW website.
15. How do I obtain a credit transfer?
- You may apply for a credit transfer on the basis of relevant postgraduate coursework previously completed. Credit will be granted for up to 50% of the total credit value of the program requirements. For example, an FMH requires 48 units of credit (UOC) for completion, therefore, the maximum amount of credit transfer allowed would be 24 UOC.
- To apply for a credit transfer, please supply the Academic Coordinator (Professor Greenberg) with a course description including the credit value of the course, the assessment required and your results.
- To be considered for credit, the course(s) need to be:
- relevant to the program area
- undertaken at postgraduate level
- completed satisfactorily
- Any credit granted must be consistent with requirements for progression in the relevant program at UNSW and must be approved by the program authority.